Support

Stuck, found a bug or lost a purchase? Check the quick answers, or write to us and we reply by e-mail.

Write to us

Your e-mail We answer here.

Player code (optional) Five letters shown in your Profile. Helps us find your account.

Message What happened, when, on which screen.

Sent! We reply to your e-mail, usually within a day.

Could not send. Please try again, or e-mail us directly.

Other ways

You can also write in the game: Settings → Support. We read every message.

support@moneydashpvp.com E-mail us

Delete your account

In the game open Profile → DELETE ACCOUNT. Everything is removed from our server at once. No e-mail needed.

Quick answers

A purchase did not arrive

Restart the game; purchases are re-checked on launch. Still missing? Send us your player code and the App Store receipt date.

I lost my progress

Link Sign in with Apple or Google in Settings and your account follows you to any phone. If you already linked it, sign in again from the start screen.

Someone is cheating or offensive

Dice and money are decided on the server, so cheating is not possible. For offensive names or behaviour send us the player's code and we will act.

The game disconnects

Online matches need a steady connection. If you drop, rejoin within the turn timer and your seat is waiting; otherwise a bot plays for you.

How do I delete my account?

In the game open Profile → DELETE ACCOUNT. Your account and all its data are removed from our server at once. You can also e-mail support@moneydashpvp.com with your player code.

How do I play with friends?

Tap FRIENDS in the game to create a room. Share the five-letter code or the invite link; friends join from their game. Empty seats are filled with bots so you can start right away.